Once you have completed the simulation,
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Get Help Now!This week you will be required to work on real world customer service problem. Start by going to the link below where you will be taken to an interactive case study designed to test your skills:
Link: http://apus.libguides.com/RLBOK/BUSN501
Once you have completed the simulation, please arrange to post to the Week 8 forum regarding your choices in the case study polls. You should mention how your decisions compared to others and justify the rationale for your answer choice. Please explain areas where more information would be needed to make a sound decision.
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