Time spent at registration is consistently less than ? ve minutes….

1. Time spent at registration is consistently less than ? ve minutes.
2. Time spent in triage is consistently less than ? ve minutes.
3. Time spent in the waiting room is highly variable ( ? ve minutes to 100minutes) and depends on the patient ’ s acuity (more severe patients areseen more quickly).
4. Time spent in exam room is highly variable (10 minutes to 100 minutes)and depends on availability of doctor and extent of testing required.
5. Time spent at discharge is consistently less than ? ve minutes.
6. The facility operates 15 hours a day, seven days a week.
7. The facility has 10 patient exam rooms, two full-time doctors, one part-timedoctor, two nurses, and one triage nurse.
8. All patient diagnoses must be entered into a computer system by thedoctor at the conclusion of a patient ’ s exam.
   Approaches to Consider
   ? Process mapping (for subprocesses).
   ? Value stream mapping.
   ? Sta ? ng and workload management
   ? Productivity analysis.
   ? Analysis of data for key emergency department productivity measures.
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Sonja Glenn Robinson Unit 4 Application Assignment Chapter 7 – Mini-case (pp. 253-255) Chapter 8 – Q8 (pp. 285-286) Minimize the cost: Surgery typeProceduresCostOperating room time Labor hoursTotal Operating time Total Labor Total Cost S10$5500415000S220$3000.5101020060000S325$4000212503001000004560500160000

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