Health care administrators work in an environment that is particularly impacted by interprofessional efforts. Building an effective work team requires a great deal of insight, attention, and skill. For this Assignment, examine the following scenario and focus on effectively selecting team members, concepts of team management, and principles of team dynamics.
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Scenario: You are the newly appointed chief operating officer for Thomason Health System (THS), a large health care delivery system that will be acquiring and implementing a new information technology system: “Electronic Medical Records” (EMRs). The organization has many and differing opinions about EMRs, but the CEO and the board of directors want you to establish an onboarding team that will help facilitate the organization-wide adoption of this new technology. Your main responsibility is to identify five team members from a short list of candidates and facilitate the launch of an effective team through conflict resolution and team building. This team will present a unified message and facilitate cultural change within the greater organization.
To prepare for this Assignment:
Review the provided scenario, as well as the “Thomason Health System Background” and “Thomason Health System Bios” documents in this week’s Learning Resources.
As a team, begin preparing a strategic proposal to present to Thomason Health System’s board of directors.Team Building ( 3 pages)
Outline a team building plan using team building principles (i.e., Team STEPPS).
Analyze potential challenges in the process of creating an effective onboarding team.
Select techniques that will be used by the COO and within the team to identify, negotiate, and resolve conflicts.
Describe an engagement plan to keep the onboarding team motivated and cohesive.Resources:
Ostermeier, L. (n.d.). Building an integrated workforce: Keys to developing a strong team culture. Retrieved from https://www.besmith.com/sites/default/files/B.%20E.%20Smith%20White%20Paper_Building%20an%20Integrated%20Workforce-%20Keys%20to%20Developing%20a%20Strong%20Team%20Culture_0.pdf
Taplin, S. H., Foster, M. K., & Shortell, S. M. (2013). Organizational leadership for building effective health care teams. Annals of Family Medicine, 11(3), 279–281.
U.S. Department of Health & Human Services. (n.d.). TeamSTEPPS: National implementation. Retrieved from http://teamstepps.ahrq.gov/
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